Course Number: CHC22015
With this qualification the candidate may provide assistance and support to clients accessing a service or experiencing issues such as alcohol and/or other drug issues. Assist people in meeting their immediate needs e.g. by providing shelter and food. Provide short-term contact with clients in a crisis situation during which time they establish a helping relationship to define the crisis and provide referral information where appropriate. May provide ancillary services such as catering, cleaning, laundry, gardening and home maintenance. Report directly to a supervisor and are not responsible for other workers.